Return Policy

*Please read all sizing charts and verify that your order is correct beforeplacing.Due to all items being customized, there is no guarantee for the opportunity of resale. A 25% restocking fee will be assessed for all merchandise returned or needing to be exchanged. We will not accept returns or exchanges for Free or Promotional items ordered incorrectly. We request you contact us within 10 days of receiving your order so we may provide you with a return authorization (RA) number. Returns and exchanges will not be accepted outside this time frame. If an item is received damaged or incorrect from which that was ordered, we will correct the mistake with no further charge to you or refund you within 30 days of receipt. Items received damaged must be returned with the original packaging.

Bulk Orders are customized and non-returnable. As always we will accept returns for damaged or misprinted goods.
** Items Returned without an RMA number will not be processed **

To return your products:

• Call us at (757) 819-0532 or email to customerservice@MygarbCollegesColleges.com to receive a Return Merchandise Authorization (RMA) number. Please specify whether you want a replacement or a refund.
• Write the RMA number on the packing slip & include the slip with your product to return.
• Send your return to: MygarbCollegesColleges LLC 3009 Menands Dr. Chesapeake, VA 23325

Alterations/Cancellations
We only honor alterations made by the end of business (6pm EST) the same day an order is placed. All orders placed on a weekend/holiday can be altered up until 9am EST the following business day. We only honor cancellations until 12am midnight EST the same day an order is placed.

Cancellations made to any part of an order after 12am midnight EST will be assessed a 25% cancellation fee. Alterations or cancellation on a bulk order are only accepted by the end of business day (6pm EST) the same day an order is placed.